Due to major changes in Mac OS X 10.9 (Mavericks) Java platform, it is highly recommended customers do not upgrade to the latest Mac OS version if they are running PaperCut. This includes Primary and Secondary Application servers along with desktop/laptop machines interacting with PaperCut via the client application.
PaperCut’s development team is aware of the issues and code changes have been put into place already. The updated software is to be included in the next public release. We have had some reports of the “Java for OS X 2013-005” update from Apple resolving this issue if you have already upgraded to OS 10.9.
As a PaperCut user, you have access to a personalized user page that provides information such as your available balance, print history, and pending print jobs, as well as options to add funds, request refunds, and access other important PaperCut functions.
To log into your PaperCut user page, click here
(Note: you may also access your user page directly by going to the URL ypps.yale.edu/papercutuser)
To transfer funds between your Uniprint and PaperCut accounts, click here
(Please note:this link is only for use by users with NetIDs. If you need to transfer funds between Uniprint and PaperCut guest accounts, please contact email@example.com)
To release jobs from your IOS device, click here (must be connected to YaleSecure)
(Please note: this link is intended for use with mobile devices only. If you need to release a print job from a Mac or PC, you should use the web print option that is available on your PaperCut user page.)
To create a guest PaperCut user account, click here
(Please note: guest accounts should only be created if you do not have a Yale NetID - otherwise you should access your account by logging in with your NetID to your PaperCut user page. )